Fastest Turnaround in the Business

Looking to place an order at 12 AM with a 6 AM delivery? Not a problem. Our staff is standing by to take and deliver your order 24 hours a day, 6 days a week.

We, along with our customers, share a commitment to the highest standards in the industry and pride ourselves on the fastest turnaround in the business while maintaining the highest quality product available.

Order Requirements and Delivery Fees

In our continued effort to maintain our high standards of efficiency in our deliveries, we require minimum orders of $200 – $300 depending on location.

Should your order not reach the $200-$300 minimum requirement, a $25 delivery fee will be added to your invoice. All orders placed must be at least $100 in order to qualify for delivery.

When and Where We Deliver

Our service area extends from Santa Barbara to San Diego and Las Vegas and our infrastructure also allows us to deliver to most neighboring areas. All times in PST.

Delivery

Deliveries are available Monday – Saturday

Regular Cutoff Time

Monday through Saturday is 11 pm. Please note that any orders received afterward will be charged a $25 late fee

Will Call

Available 7 AM – 4 PM, Monday through Friday

Remote Customers

2 routes a week – Please check with your sales rep for schedule of days and times as routes change regularly

Same-day Delivery*

Los Angeles: Midnight cutoff
Other areas: 6 PM cutoff
Las Vegas: 10 PM cutoff
*Monday through Friday Only

Restricted Areas

Santa Barbara – Deliveries only occur
Mon, Wed, Fri, and Sat.
Palm Desert – Deliveries only occur
Mon, Wed, Fri, and Sat

Payment Policy

To Our Valued Customers,

Thank you for the opportunity to continue to provide you with the best service and proteins over the years. We hope that the growth of our partnership has been fruitful. We ask that you review our updated billing policy:

Payment Options

ACH(E‐Payments) ‐ We now offer this form of payment at no cost to you. Please contact our accounting office or your sales representative for more information.
Online Payments through E‐Commerce ‐ Coming Soon 4th Qtr. 2017.
Visa/Mastercard/Discover ‐ all transactions will incur a 1.8% convenience fee.
We no longer accept American Express for payments.
Checks (Via USPS, Fax or Scan).

Premier Club Benefits

Sales for the past year $100,000K or greater.
No Delivery Charges for Orders at least a minimum of $100.00.
Any Orders Less than $100.00 will be available for Will Call.
Convenience Fee of .8% for Invoice Payments using Visa or Mastercard Only.

Returned Checks

Effective October 1, 2017 all Returned Checks will incur a $25.00 fee. As always, we thank you for your continued business and hope for a successful future for both your organization and ours.

Return Policy

All Premier Meat Company product delivered must be checked and inspected by you the customer. If there is an issue with your order ex; wrong item, over shipment or price discrepancy, you must return the product with the driver at the time of delivery.
All items from previous deliveries that require a return must be called into our customer service dept. @ 800‐555‐5539 within 24 hours of delivery. Our drivers cannot accept returns from previous deliveries without a pick up slip.
All items that you are returning must be returned in their original state. Any cooked, thawed out or marinated product cannot be returned, and will be sent back to the Customer.
ALL SPECIAL ORDER ITEMS CANNOT BE RETURNED AT ANYTIME.
Our Drivers cannot issue a credit.
All Returns are Subject to Inspection and Credit Approval by Inspector. Credit will not be issued if product is found to be exposed or subjected to unsafe temperatures.
All Credits for returned items are processed within 48 hours. A copy of the credit will be emailed to you the following business day after processing.